Term and Conditions

1. Introduction & Our Commitment

Pier One Store caters to sophisticated, global customers who appreciate quality fashion accessories and footwear. Our collection includes carefully curated items such as ankle boots, ballerinas, business shoes, bags, accessories, and seasonal wear. We are committed to providing an exceptional shopping experience that matches the quality of our products.

2. User Responsibilities

2.1 Account Accuracy

You are responsible for maintaining accurate account information and ensuring the security of your login credentials.

2.2 Legal Compliance

You agree to use our website in compliance with all applicable laws and regulations. You must be of legal age to form a binding contract in your jurisdiction.

2.3 Prohibited Activities

• Attempting to interfere with website functionality
• Using automated systems to extract data
• Making fraudulent purchases
• Violating intellectual property rights

3. Products & Services

3.1 Product Description

We offer premium fashion items including:

• Footwear: Ankle boots, ballerinas, business shoes, flat shoes, house shoes
• Accessories: Bags, belts, beanies, hats, blue-light glasses
• Clothing: Coats, jackets, and seasonal wear

We make every effort to display products accurately, but colors may vary due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Service Area

We serve customers worldwide, excluding select Asian countries and remote areas. International customers are responsible for customs fees and import duties.

4. Orders & Payment

4.1 Order Process

When you place an order, you receive an order confirmation. Your order is not accepted until we send shipping confirmation.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in US dollars. We reserve the right to adjust prices due to market conditions or errors. Sale prices are valid for specified periods only.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days from purchase date.

5.2 Shipping Options

5.3 International Shipping

International customers are responsible for all customs fees, import duties, and taxes. These are not included in shipping costs or product prices.

6. Returns & Exchanges

6.1 Return Period

We accept returns and exchanges for most items within 15 days of delivery date.

6.2 Return Conditions

To be eligible for return or exchange:

• Items must be unworn, unwashed, and in original condition
• All original tags must be attached
• Items must be in original packaging
• Proof of purchase (order number) is required

6.3 Non-Returnable Items

The following items cannot be returned or exchanged:

• House Shoes (hygiene reasons)
• Blue-light glasses (prescription and personal use nature)
• Items marked as “final sale”
• Personalized or custom-made products

6.4 Return Process

To initiate a return or exchange:

1. Email [email protected] within 15 days of delivery
2. Include order number, items to return, and reason
3. Wait for Return Authorization Number
4. Ship items to: Pier One Store Returns, 1743 Grim Avenue, San Diego, US 92105

6.5 Refund Information

Refunds are processed to the original payment method within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Pier One Store and protected by international copyright laws. You may not use our intellectual property without prior written consent.

8. Limitation of Liability

Pier One Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the purchase price of the products in question.

9. Privacy & Data Protection

We respect your privacy and protect your personal information in accordance with our Privacy Policy. We do not sell or share your data with third parties for marketing purposes.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of California. Any disputes shall be resolved in the courts of San Diego, California.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

Thank you for choosing Pier One Store. We appreciate your trust and are committed to providing you with the sophisticated, reliable shopping experience you deserve.