At Pier One Store, we understand that receiving your carefully selected fashion pieces is an exciting part of the shopping experience. Our global delivery network ensures your premium quality apparel and accessories arrive safely at your doorstep, wherever you are.

Please Note: We ship worldwide, with the exception of some remote areas and parts of Asia. If you have questions about delivery to your specific location, please contact our customer service team.

Shipping Options

Standard Shipping – $12.95

For those who want their fashion finds quickly, our standard shipping option utilizes premium carriers like DHL or FedEx to ensure reliable and trackable delivery.

Delivery Timeline: 10-15 days after dispatch

This service includes full tracking information so you can follow your package’s journey from our warehouse to your doorstep.

Free Shipping

We’re pleased to offer free shipping on all orders over $50, because we believe quality fashion should be accessible to all.

Delivery Timeline: 15-25 days after dispatch

Free shipping utilizes EMS service, providing reliable international delivery at no extra cost to you.

Your Delivery Journey

1
Order Processing
(1-2 days)
2
Dispatch &
Shipping
3
In Transit
(10-25 days)
4
Delivery
Complete

After placing your order, please allow 1-2 business days for processing. You’ll receive a confirmation email once your order ships with tracking information (where available).

Frequently Asked Questions

Can I change my shipping address after placing an order?

Address changes are only possible if the order hasn’t entered the shipping process. Please contact us immediately at [email protected] if you need to modify your shipping address.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

What is your return policy?

We want you to love every piece from Pier One Store. If you’re not completely satisfied, you may return items within 15 days of receipt. Please see our Returns Policy for full details.

Do you offer expedited shipping?

Currently, we offer the two shipping options detailed above. We’re constantly evaluating our services to better meet our customers’ needs.

Need Assistance?

Our customer service team is here to help with any delivery questions or concerns. Reach out to us at [email protected] and we’ll respond promptly.

Pier One Store
1743 Grim Avenue, San Diego, US 92105

Thank you for choosing Pier One Store – where we bring premium fashion directly to you, wherever your lifestyle takes you.